Forum Discussion
Creators Update causing issues with application
We think we may have found the cause of an application issue. A PC that was running the app OK just starting slowing down after a windows update (1803 I think) It was ok with version 1709. I restored...
Thanks for you replies. We've told the client that she should use the system as it is without doing windows updates as breathing room to decide what long range plan she should put in place to resolve the issue. Atleast she has access to her EMR during this time ;-) Thanks again
David, If there is a compatibility issue with the app. Microsoft will assist you through the new Desktop App Assure Program (check out https://www.microsoft.com/en-us/microsoft-365/blog/2018/09/06/helping-customers-shift-to-a-modern-desktop/). I have not used the program (yet), but it is my understanding just open a ticket through FastTrack and they will contact you to help...for FREE! Hope this helps, and let us know if you use the service. Eddie